THE BELLEVUE RESORT IN BOHOL

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Resort Advisory

In line with the current pandemic, we are constantly updating our cancellation policy to offer you as much flexibility and comfort as possible.

Our policy is subject to local regulations, other government restrictions, and variations applicable to the hotel legal entity.

Rest assured we continue to monitor COVID-19 situation closely, and let you book at ease and with confidence.

Kindly contact us directly for further details.

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Barangay Doljo Panglao Island,
Bohol Philippines 6340

Telephone: (+6338) 422 2222
Mobile: (+63) 927 877 4952
Email: [email protected]

The Bellevue Pavilion

October 22, 2022 4:26 pm Published by administrator

Categorised in:

This post was written by administrator

Privacy Policy

I. Introduction

THE BELLEVUE BOHOL (“we,” “us,” “our”) respects your privacy and is committed to protecting the privacy, confidentiality, and security of the personal data you provide or we collect when you use our website (www.thebellevue.com), mobile application, and other online products and services (“Site”), contact guest services, or otherwise interact with us. We comply with the Data Privacy Act of 2012 (R.A. 10173), its Implementing Rules and Regulations (IRR), and other applicable laws.

This Privacy Policy explains how we handle personal data and outlines the choices available regarding its use. It applies to all hotels, resorts, and properties managed or operated by THE BELLEVUE BOHOL, its affiliates, and subsidiaries.

By making a reservation, joining programs, registering for events, or corresponding with us through our Site or other means, you consent to this Privacy Policy where required under applicable law.

What is Personal Data?

Personal data includes:

  • Personal Information – Any information that can directly or reasonably identify an individual.
  • Sensitive Personal Information – Information relating to race, marital status, age, religious beliefs, health, education, or government-issued identifiers.
  • Privileged Information – Data protected by confidentiality, such as medical information obtained in a professional context.

II. Types of Personal Data We Collect

Information You Provide Directly:

  • Full name, contact details, identification, birth date, nationality, residential address, passport/visa details, and guest preferences.
  • Payment details (credit card, mobile payments).
  • Membership and loyalty program information.
  • Reviews, feedback, and opinions about services.
  • Security footage and access records.
  • Any other personal data you provide voluntarily.

Information We Collect Automatically:

  • Log Information: Browser type, access times, IP addresses, and site activity.
  • Device Information: Hardware model, operating system, unique device identifiers.
  • Location Information: Data on your device’s location when using location-based services.
  • Cookies and Tracking Technologies: Used to analyze website traffic and enhance user experience.

Information from Other Sources:

  • Data from hotels, third-party services, and public records combined with existing information for service improvement.

III. How We Use Your Personal Data

We use your data for:

  • Contract Performance: Processing reservations, managing hotel check-in/out, and fulfilling service requests.
  • Legitimate Business Interests: Enhancing services, conducting market research, and ensuring safety.
  • Legal Compliance: Meeting regulatory obligations and maintaining records.
  • With Consent: Marketing and promotional communications.

Failure to provide required personal data may limit our ability to fulfill your requests.

IV. Disclosures of Your Personal Data

We may share personal data with:

  • THE BELLEVUE HOTELS AND RESORTS affiliates.
  • Hotel operators, service providers, and travel organizers.
  • Payment processors, IT service providers, and consultants.
  • Legal authorities when required by law.
  • Business partners in mergers or acquisitions.
  • Advisors (accountants, lawyers) and others where necessary.

V. Safekeeping of Personal Data

We implement security measures, including:

  • Secure servers, firewalls, and encryption.
  • Restricted access for authorized personnel only.
  • Strict compliance with data security policies.

Your data may be transferred outside hotel premises only with appropriate safeguards.

VI. Direct Marketing

With your consent, we may send promotional content via email, SMS, or social media. You can opt-out by contacting us or using unsubscribe links.

VII. Retention of Personal Data

Data is retained for a maximum of two years (non-BIR) and ten years (BIR-related), subject to legal requirements.

VIII. Rights of Data Subjects

Under the Data Privacy Act of 2012, you have the right to:

  • Be Informed – Know when and how your data is processed.
  • Object – Refuse or withdraw consent for data collection.
  • Access – Obtain a copy of your data and processing details.
  • Correct – Rectify inaccurate or outdated data.
  • Erasure – Request deletion or blocking of data.
  • Damages – Seek compensation for data misuse.
  • Data Portability – Transfer data electronically.
  • File a Complaint – Report data privacy violations.

IX. Commitment to Data Security

We employ physical, technical, and organizational safeguards. Third-party service providers are required to maintain data confidentiality and comply with privacy laws.

X. Warranties and Disclaimers

We are not liable for damages resulting from electronic communication failures, including viruses, delays, or third-party interference.

XI. Children and Minors

We do not knowingly collect data from minors without parental consent, except as required by law.

XII. Third-Party Sites

Our Site may link to third-party websites. We are not responsible for their privacy policies.

XIII. Contact Us

For questions or data updates, contact our Data Protection Officer:

  • Email: [email protected]
  • Address: North Bridgeway, Filinvest City, Alabang, Muntinlupa City, Philippines 1781

XIV. Changes to the Privacy Policy

Updates to this policy will be posted on our Site. Continued use of our services indicates acceptance of any changes.

XV. Governing Law

This Privacy Policy is governed by Philippine law. Disputes will be resolved under the Data Privacy Act of 2012 and the Alternate Dispute Resolution Act of 2004 (R.A. 9285). Arbitration will take place in Muntinlupa City.

Cookies Policy

This policy (“Cookies Policy”) is issued by THE BELLEVUE BOHOL (referred to as “we,” “us,” “our”). This Cookies Policy applies to our use of cookies in connection with our website www.thebellevuebohol.com (“Site”).

By continuing to use our Site, you are agreeing to our use of cookies in the manner set out in this Cookies Policy.

If you do not wish to accept cookies in respect of your use of this Site, you should stop using the Site, or turn off your cookies, but this may affect the functionality of the Site.

I. WHAT IS A COOKIE?

After you enter the Site, the Site will make use of “cookies.” Cookies are small text files containing small amounts of information which are downloaded and may be stored on any of your internet-enabled devices e.g. your computer, smartphone, or tablet – like a memory for a web page. This Cookies Policy provides you with information about the cookies we use and why. Our Privacy Policy sets out full details of the other information we may collect and how we may use your personal data. If you do not wish to accept cookies in connection with your use of this Site, you should stop using it or turn off your cookies but this may affect the functionality of the Site.

II. COOKIES USED ON THE SITE

We use cookies which monitor usage of the Site and advertising cookies which record the fact that you have visited the Site and then which links you have accessed while you use the Site.

Some of these are session cookies which are temporary and allow us to link your actions during a browser session. These cookies help us identify you as a unique user (by storing a randomly generated number).

III. GOVERNING LAW

This Cookies Policy is governed by and shall be construed in accordance with the laws of the Philippines.

Any disputes arising in connection with this Cookies Policy and interpretation thereof shall be governeQd by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with this Cookies Policy, including any question regarding its existence, validity, or termination, shall be referred to and resolved by arbitration in accordance with the Data Privacy Act of 2012 (R.A. 10173) and the Alternate Dispute Resolution Act of 2004 (R.A. 9285). The place of mediation shall be Muntinlupa City.

IV. CONTACT US

Should you have any other inquiries, feedback, concern, clarification, and/or complaints, you can always contact us and/or reach the Data Protection Officer (DPO) through the following contact details:

Leo Loyd Leones

DPO

The Bellevue Resort Bohol

Brgy. Doljo, Panglao, Bohol, Philippines 6340

Telephone: (038) 422 2222

[email protected]

In case any data subject considers our processing of his/her personal data to be inconsistent with applicable data protection law, a complaint may be lodged with the local supervisory authority for data protection or before the National Privacy Commission (NPC). For further details, please refer to NPC’s website: https://privacy.gov.ph.

Terms & Conditions

This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?
When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.

When do we collect information?
We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.

How do we use your information?
We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To improve our website in order to better serve you.
• To quickly process your transactions.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions.
• Process reservations and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.

How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Third party links
At this time, we do not include or offer third party products or services on our website.

Questions
If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.

This Privacy Policy is effective as of 2015-01-20

Cookies Policy

COOKIES POLICY

 

This policy (“Cookies Policy”) is issued by THE BELLEVUE HOTELS AND RESORTS (referred to as “we”, “us”, “our”). This Cookies Policy applies to our use of cookies in connection with our website thebellevuebohol.com (“Site”).

By continuing to use our Site, you are agreeing to our use of cookies in the manner set out in this Cookies Policy.

If you do not wish to accept cookies in respect of your use of this Site, you should stop using the Site, or turn off your cookies, but this may affect the functionality of the Site.

I. WHAT IS A COOKIE?

After you enter the Site, the Site will make use of “cookies”. Cookies are small text files containing small amounts of information which are downloaded and may be stored on any of your internet enabled devices e.g. your computer, smartphone or tablet – like a memory for a web page. This Cookies Policy provides you with information about the cookies we use and why. Our Privacy Policy sets out full details of the other information we may collect and how we may use your personal data. If you do not wish to accept cookies in connection with your use of this Site, you should stop using it or turn off your cookies but this may affect the functionality of the Site.

II. COOKIES USED ON THE SITE

We use cookies which monitor usage of the Site and advertising cookies which record the fact that you have visited the Site and then which links you have accessed while you use the Site.

Some of these are session cookies which are temporary and allow us to link your actions during a browser session. These cookies help us identify you as a unique user (by storing a randomly generated number).

III. GOVERNING LAW

This Cookies Policy is governed by and shall be construed in accordance with the laws of the Philippines.

Any disputes arising in connection with this Cookies Policy and interpretation thereof shall be governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with this Cookies Policy, including any question regarding its existence, validity or termination, shall be referred to and resolved by arbitration in accordance with the Data Privacy Act of 2012 (R.A. 10173) and the Alternate Dispute Resolution Act of 2004 (R.A. 9285). The place of mediation shall be Muntinlupa City.

IV. CONTACT US

Should you have any other inquiries, feedback, concern, clarification, and/or complaints you can always contact us and/or reach the Common Data Protection Officer (DPO) through the following contact details:

Leo Loyd Leones

DPO

The Bellevue Resort Bohol

Brgy. Doljo, Panglao, Bohol, Philippines 6340

Telephone: (038) 422 2222

[email protected]

In case any data subject considers our processing of his/her personal data to be inconsistent with applicable data protection law, a complaint maybe lodged with the local supervisory authority for data protection or before the National Privacy Commission (NPC). For further details, please refer to NPC’s website: https://privacy.gov.ph

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    Barangay Doljo Panglao Island, Bohol Philippines 6340
    [email protected]
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